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SHIPPING & RETURNS

Shipping Policy

Processing Time:

  • Orders are processed within 2-3 business days after your order is placed. Once processed, your items will be shipped out promptly.

Shipping Time:

  • Orders typically arrive within 3-5 business days after being shipped, depending on your location. Please note that delivery times may vary due to unforeseen circumstances with the carrier.

Return & Exchange Policy

we want you to love your purchase! If you experience any legitimate issues with your merchandise, such as receiving the incorrect color, size, or design, we’re here to help.

To Initiate a Return or Exchange:

  1. Contact Us – Please email us at globalcitizensmerch@gmail.com within 14 days of receiving your order to report the issue. Include your order number and a description (or photo) of the problem.

  2. Return Authorization – Our team will review your request. Once approved, we will provide you with the return instructions.

Refunds and Replacements

  • For approved returns, you may choose between a full refund to your original payment method or a replacement item if available.

  • Please note that items must be returned unused and in their original packaging.

             Additional Information

  • Shipping Fees: Original shipping fees are non-refundable, unless the issue with your item was a result of our error.

  • Return Shipping: Customers are responsible for return shipping costs unless we’ve made an error in the order.

    Thank you for shopping with us! If you have any questions, feel free to reach out. We’re    here to ensure you have a really great experience!

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